Border Connect
Do you hate making multiple phone calls to customs brokers to check the status of your PARS shipments?
At ICI we subscribe to BorderConnect’s PARS service which takes the guesswork out of crossing into Canada. By using this online tool, our drivers can log in with a password and check the status of their PARS number(s). Our drivers also enjoy the benefit of receiving a text message notification each time one of their assigned PARS numbers is accepted by customs and ready to cross the border. Less phone calls to customs brokers saves our drivers time and money.
Click here to learn more about BorderConnect’s various services or to log on and check your PARS shipment.
Driver Services
ICI greatly values our Owner-Operators and aims to assist you in any way we can. We have compiled some resources that we hope you can use.
Getting There
Maps
Before you head out, safe yourself some stress by knowing where you are going and planning an appropriate route. We highly recommend utilizing interactive mapping software such as Google Maps or Mapquest.
Traffic Conditions
| Illinois | http://dot.state.il.us/ | |
| Indiana | http://indot.carsprogram.org/main.jsf | |
| Kentucky | http://511.ky.gov/ | |
| Michigan | http://www.michigan.gov/mdot/ | |
| Minnesota | http://www.511mn.org/ | |
| New York | https://www.dot.ny.gov/travel?nd=nysdot | |
| Ohio | http://www.buckeyetraffic.org/ | |
| Ontario | http://www.mto.gov.on.ca/english/traveller/conditions/ | |
| Pennsylvania | http://www.511pa.com/TravelConditions.aspx | |
| Tennessee | http://ww2.tdot.state.tn.us/tsw/smartmap.htm | |
| Wisconsin | http://www.511wi.gov/Web/ |
Customs
BorderConnect
Log in using the username and password provided by ICI to see if your shipment(s) has been accepted prior to crossing the border.
PAPSCheck
Use this link to take you to PAPSCheck.com where you can find the customs broker who is setting up your shipment and click on their name. This will take you directly to their website where you can enter your Shipment Control Number (beginning with INCT) to find out the status of your shipment. Remember, your shipment must be “accepted” to cross the border (seeing an entry # does not necessarily mean the shipment has been accepted).
ACE Electronic Manifest Cover Sheet
Click here for a printable copy of this document.
Documents
To download a copy of the following states’ permit provisions, click on the appropriate state.
Contact Information
| Main Phone: | 1-800-240-7180 | Mailing Address: 4750 Comber Side Rd. Comber, Ontario N0P 1J0 |
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| Emergency Phone: | 519-401-2313 | ||
| Main Fax: | 519-687-9890 | ||
| Dispatch Fax: | 1-877-682-9890 | ||
| Safety Fax: | 519-687-6008 |
Automated System: 1-877-682-9883
| Heavy Dispatch Tandem Dispatch Safety |
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Billing Accounts Payable Accounts Receivable |
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Email Us
Fill out the following form and one of our friendly representatives will contact you within 24 hours. If you require immediate assistance, please call us at 1-800-240-7180, thank you.
Map and Directions
| To receive directions to our office, simply enter your address below into the Google Maps window and directions will appear below the map. If you require further assistance locating our office, please do not hesitate to give us a call at 1-800-240-7180, thank you. | Head Office Address: 4750 Comber Side Rd. Comber, Ontario N0P 1J0 |
CERTIFICATIONS
CREDENTIALS YOU CAN COUNT ON.
